

If you cannot resolve the complaint, you may be able to complain to the Rail Ombudsman. Passenger describes scene as Amtrak train carrying 142 people collides with truck in Md. If you’re unhappy with the help you get, complain to the train company directly. You must provide evidence of a relevant disability.

If you’re eligible you can get up to a third off rail tickets by applying for a disabled person’s railcard. You can get a copy of an ATP from the train company.

This is called an Accessible Travel Policy ( ATP).
ITRAIN IPEOPLE HOW TO

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